Intake, assignment, status moves, tasks, technician notes, labor, parts, and repair history stay together.
Shop operations command center
Keep every repair job simple from intake to release.
MyShopBinder is the standalone BinderOS shop product for work orders, estimates, approvals, technicians, parts, scheduling, PM, customer communication, invoices, and release decisions.
Intake readyNext action visible
Estimate pendingNext action visible
Bay scheduledNext action visible
Release reviewNext action visible
Built for practical shops
No complicated workflow just to move a job.
The product direction is intentionally plain: show the right job, the next action, the parts and labor context, the customer decision, and whether the unit can be released.
Build estimates, send approval links, support selected-line approval, and keep customer decisions attached to the job.
Track inventory, QR or barcode usage, transfers, vendors, purchase orders, receiving, and parts requests.
Plan bays and technicians, surface conflicts, manage PM templates, generate PM work, and keep warranty history visible.
Use portal sessions, messages, invoice visibility, posted payments, receipts, statements, terms, holds, and release state.
AI suggestions stay human-reviewed and provider-gated until retention, logging, authorization, and staging tests are approved.
Roles
Each shop role gets a manageable surface.
Users should not need to learn the whole system to do their job. Role labels are visible here; shared BinderOS auth and permission replacement remains a deployment-readiness requirement.
Owns settings, billing direction, users, reporting, credit policy, and release overrides.
Moves work through intake, bays, technicians, approvals, parts, and release decisions.
Creates work orders, estimates, customer updates, approvals, and payment handoffs.
Works assigned jobs, tasks, labor, notes, timers, parts usage, and evidence metadata.
Manages inventory, vendors, purchase orders, receiving, transfers, and low-stock follow-up.
Uses narrow portal access for approvals, status, messages, and invoice visibility.
Simple operating loop
Intake, estimate, schedule, repair, release.
Create or review the job and make the unit, customer, priority, and requested work clear.
Build the work list, capture selected approvals, and keep declined work visible.
Assign the work to a bay, technician, or mobile mechanic without hiding conflicts.
Track tasks, labor, timers, notes, parts, evidence metadata, and repair history.
Confirm payment, terms, credit hold, or manager override before the unit leaves.
Honest by design
Ready for focused tester staging, not production overclaiming.
MyShopBinder is local-first/source-tested today; shared Supabase application and hosted tester smoke tests are still required.
Live card or ACH payments stay disabled until processor keys, webhooks, receipts, refunds, disputes, reconciliation, and PCI responsibilities are reviewed.
Portal uploads and technician evidence are metadata-only until storage buckets, policies, malware posture, and privacy review are complete.
Connected dashboard provider data stays read-only until a write-back decision and provider-specific tests exist.